A1 Call Center is a customer support service provider located in NCR region of India. The company started voice operations in 2010 and currently employs more than 500 agents. The firm also offers services like telemarketing, lead generation, order taking, phone answering, appointment setting and customer satisfaction surveys etc. There are also several back office support services provided by the company like data entry, data mining and web research. It provides services in sectors like healthcare, telecom, offline and online retail and real estate etc.